Data protection statement


This data protection statement informs users about the type, scope and purpose of the collection and use of personal data by the responsible provider SNOOK Frankfurt GmbH
Hanauer Landstrasse 161-173, D-60314 Frankfurt am Main, Phone +49 (0) 69/40 80 995-30 on this website (hereafter “service”).

The legal principles of data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Access data/ server log files

The provider (or the webspace provider) collects data upon every access to the service (so-called server log files). The access data include:

Name of the retrieved webpage, file, date and time of the retrieval, amount of data, message about successful retrieval, browser type and version, the operating system of the user, referrer URL (the previously visited page), IP address and the requesting provider.

The provider uses the log data for statistical analysis only for the purpose of the operation, security and optimization of the service. The provider, however, reserves the right to subsequently check protocol data if there is legitimate suspicion of unlawful use justified by concrete evidence.

Handling of personal data

Personal data is information with the help of which a person can be identified – in other words, information that can be traced back to a person. These include name, e-mail address and phone number. But personal data also includes data about preferences, hobbies, membership or which webpages were viewed by an individual.

Personal data is only collected by the provider, used, and disclosed if permitted by law or the user has consented to the collection of data.


Through contact with the provider (for example via contact form or e-mail), the user information is stored for the purpose of processing the request as well as in the event of follow-up questions.

Integration of services and third-party content

Within this online service, the content of third parties, such as for example videos from YouTube, maps from Google maps, RSS feeds, or images from other Web sites, can become involved. This always means that the provider of such content (hereinafter referred to as “third-party provider”) knows the IP address of the user. This is because without the IP address, they could not send the content to the user’s browser. The IP address is therefore required for the presentation of this content. We make an effort to use only content in which the respective content provider uses the IP address only for the purpose of delivering the content. However, we have no control over whether the third-party saves the IP address, for example, for statistical purposes. We will inform the user of this, if it becomes known to us.


Cookies are small files that allow specific information related to the device to be stored on the user’s access device (PC, smartphone, or similar). On the one hand, they aide the usability of websites and thus users (e.g. saving login data). On the other hand, they serve to capture statistical data on website usage and analyse the data for the purpose of improving the service. The user can have an influence on the use of cookies. Most browsers have an option for restricting or completely preventing the storing of cookies. However, it should be noted that use and especially ease of use will be reduced without cookies.

You can manage many online ad cookies from companies via the US site or the EU site

Google Analytics

This service uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on the user’s computer and enable analysis of their use of the website. The information generated by the cookie about the user’s use of this website is generally transmitted to a Google server in the United States and saved there.

If IP anonymization is activated on this website, the IP address of the Google user will first be truncated within European Union member states or in other states party to the Agreement on the European Economic Area. The full IP address will be sent to a Google server in the USA and truncated there only in exceptional cases. IP anonymization is activated on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the user to compile reports on website activity and to provide further services related to website activity and Internet usage for website operators.

The IP address sent as part of Google Analytics from your browser will not be combined with other data from Google. The user can prevent the installation of cookies by adjusting their browser software. Be advised, however, that in this case the user may not be able to use all features of this website fully. The user can also prevent the collection and processing of data related to the use of the website and generated through the use of a cookie by Google by downloading and installing the browser plug-in available at the following link:

For an alternative to the browser add-on or for use of browsers on mobile devices, please click on this link to prevent the collection of data by Google Analytics on this website in the future. An opt-out cookie will then be placed on your device. You must click on this link again to delete your cookies.

Use of Facebook social plug-ins

This service uses social plug-ins (“plug-ins”) from the social network, which is operated by Facebook Ireland Ltd., 4 Grand Canal square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plug-ins are recognizable by the Facebook logos (white “f” on blue background, the “like” concept, or a “thumbs up” sign) or are additional marked with the phrase “Facebook Social Plugin.” The list of and appearance of Facebook social plug-ins can be seen here:

If a user visits a webpage from this service that contains such a plug-in, their browser establishes a direct connection with Facebook servers. The content of the plug-in is delivered directly to their browser by Facebook and embedded by them in the webpage. The provider therefore has no influence on the scope of the data that Facebook collects using this plug-in and therefore informs the user of their level of knowledge:

Through the integration of plug-ins, Facebook receives the information that the user has called up the relevant page of the service. If the user is logged in to Facebook, Facebook may assign this visit to their Facebook account. If the user interacts with the plug-ins - for example, by pressing the like button or leaving a comment - the relevant information will be sent directly from their browser to Facebook and saved there. If a user is not a member of Facebook, there is nevertheless the possibility that Facebook will see and store their IP address. According to Facebook, in Germany only an anonymized IP address is saved.

The purpose and scope of data collection and the further processing and use of the data by Facebook as well as the associated rights and options for protecting the privacy of the user can be found in these data privacy statements from Facebook:

If a user is a Facebook member and does not want Facebook to collect this service data about them and associate it with their member data saved with Facebook, they must log out of Facebook before visiting the website. More settings and objections to the use of data for advertising purposes are possible via the Facebook profile settings:

Cancellation, changes, corrections and updates

The user has the right to receive information about the personal data stored about them upon request free of charge. In addition, the user has the right to rectification of incorrect data and blocking or deletion of their personal data so long as there is no legal requirement to store such data.